Why Google Reviews Are Vital Your Business

Having a good reputation is the single-most-important aspect of every business.  It increases sales, business opportunities, company value, distinguishes you from competitors, and, most importantly, attracts loyal customers both online and offline. A bad reputation can prevent you from achieving these benefits.

Customers are more likely to leave you a positive review soon after their appointment. Catch them before they leave. You can also automate review requests to go out after the service is finished!

Nearly 88% of consumers read reviews to determine the quality of a local business and whether or not they want to purchase products or services. A large part of this research is done through Google reviews. 72% of consumers say positive revi ews make them trust a local business more than they may have otherwise. We help you easily collect and monitor reviews on Google.

Why Having A Missed Call Text Back Service Is Necessary For Your Business

Clients that get sent repeatedly to voicemail with no acknowledgment that their message was received are bound to feel unimportant. If you can immediately reply to their call with a text explaining why you didn’t get to the phone and when you’ll call them back, it can go a long way toward helping them maintain a positive view of your business.

In the US, more than half of the population prefers to communicate with brands via text messages and phone calls. Small businesses might not have the staff to immediately return a call (or even check their voicemails). By sending a missed call text, your customers can interact with you in real-time and perhaps even get their questions answered or their issue solved.

Complaint Escalation can irate a client that is trying to reach your Business unsuccessfully may channel their anger to social media and review channels. Not being available to talk them down from a ledge can be costly to your reputation.

Automate & Integrate Your Business With A

Software Designed For Possibilities

Local businesses can benefit a lot from Google Reviews. Positive reviews help boost your small business awareness, making it more likely for people in your area to discover and choose your products or services. These reviews can be especially helpful for physical stores that may have to compete with larger corporations surrounding them in their area.

When customers search for local businesses or services, your business will show up high in rankings with positive ratings grabbing the attention of nearby customers. This increased local awareness and positive reputation will help you stand out in your community and bring in even more customers!

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