How much does the PRS system cost?
PRS is $380 per month.
Most businesses make that back by recovering just a few missed calls. If one recovered job is worth $500, $1,000, or more, the system often pays for itself many times over.
This isn’t an expense — it’s a way to stop losing money from missed calls.
What if I don’t get that many calls?
That’s exactly when PRS matters most.
If calls are rare, each one is extremely valuable. One missed call could mean losing a high-value job. PRS makes sure every opportunity has a chance to turn into revenue.
I already have voicemail.
Voicemail helps — but most callers don’t leave messages. They simply hang up and call the next business that answers.
PRS sends an instant text when a call is missed, keeping the customer engaged before they move on.
Is this complicated to set up?
Not at all.
Setup is simple and requires very little work on your end. Once it’s live, PRS runs automatically in the background. Support is available if you ever need help.
Can my team just call missed leads back?
Calling back is great — but delays cost money.
PRS responds within seconds, keeping the lead warm until your team follows up. That way no opportunity slips through the cracks when your team is busy.
We already use an answering service. How is this different?
Answering services still involve delays.
PRS fills the gap by instantly texting the missed caller, keeping them engaged while your team or answering service follows up. It works alongside what you already have.
Does this work with my existing phone number?
Yes.
We provide a dedicated tracking number that forwards calls to your regular business line. You still receive calls as normal — the difference is missed calls now get an instant text response.
How much does texting cost?
Texting is pay-as-you-go:
SMS: $0.015 per 160-character segment
MMS (images or media): $0.04 per message
Most businesses spend only a few dollars per month on texting.
Does this require ongoing maintenance?
No.
Once set up, PRS runs 24/7 automatically. You simply respond to texts or calls when you’re ready — that’s it.
I’m not very tech-savvy.
Where do I text customers from?
You’ll use a simple dashboard you can access from your phone or computer. All conversations are in one place — no extra apps or downloads required.
Will this spam my customers?
No.
PRS sends one initial text after a missed call. Everything after that is handled naturally by you or your team. No spam, no constant messaging.
What if my customers don’t like texts?
Most customers prefer a quick text over waiting for a callback.
Even if they don’t respond right away, an instant message is far better than silence — and dramatically increases the chance you keep the lead.
Does it work after business hours?
Yes.
You can customize messages based on your business hours. We will provide you text templates if you want to receive phone calls and work work with customer after hours or not.
How much is the phone number?
A dedicated phone number is $1.50 per month.
What if the caller is an existing customer and not a new lead?
PRS works for both.
Whether it’s a new lead or an existing customer, responding quickly improves the experience and prevents frustration from missed calls.
Can I turn this off temporarily if I need to?
Yes.
You have full control and can pause or adjust messaging at any time if your business situation changes.
Is this a contract or long-term commitment?
No long-term contracts.
PRS is billed monthly and can be canceled anytime.
What if I have multiple phone lines or locations?
PRS can be set up for multiple numbers or locations.
Whether you have one line or several, the system scales with your business. You will just have to pay $380 separate for each location.
Can more than one team member see and respond to messages?
Yes.
You can allow multiple team members to view and respond to conversations, keeping everyone aligned.
Will this replace my current phone system?
No.
PRS complements what you already have. Your phone system stays the same — PRS simply adds instant follow-up when calls are missed.
How quickly will I start seeing results?
Many businesses see responses the same day the system goes live.
Since it captures opportunities you’re already missing, results often show up immediately.
How is this different from just calling back later?
Speed.
Most customers call multiple businesses. PRS responds instantly — while callbacks often happen too late.